01 / Our Story
Since 2008
Our Story
Romano Travel and Tours, Inc. is a licensed travel agency authorized by the Department of Tourism – Region XII, founded in August 2008 by Elsie P. Romano in General Santos City. It began as a PAL and Cebu Pacific accredited (DTP) ticketing agency, later earning the PAL Gold Award and Cebu Pacific Silver Wings Award for excellence in sales and service.
In 2017, the company transitioned into a full corporation, expanding into domestic and international tours, visa assistance, and educational tours — with branches now serving Koronadal City and Davao City alongside its General Santos headquarters.
Today, Romano Travel and Tours continues to build on over a decade and a half of experience, working toward its goal of becoming the leading full-service tour operator in Mindanao — Regions XI and XII.
Rooted in SOCCSKSARGEN
Long before maps bore the name SOCCSKSARGEN, old accounts describe Koronadal Valley as a shallow sea channel joining Lake Buluan to Sarangani Bay — until Mt. Matutum erupted and, layer upon layer, built the fertile plains we now call home. Fitting, then, that land shaped by such upheaval became one of the most diverse corners of the Philippines.
Here the Moro trace royal lineage to a bamboo-born princess and a prince from Johore; the Indigenous T'boli and B'laan hold flood stories older than memory, their dreamweavers still working the looms of Lake Sebu; and from 1939 onward, settlers stepped onto the shores of Dadiangas carrying little but hope and a pioneer's bahala na spirit. Three peoples, poured into one valley, becoming — as the region's own historians describe it — a true melting pot of culture.
- Moro
- Indigenous Peoples
- Christian Settlers
- Lake Sebu
- Mt. Matutum
- Sarangani Bay
- Gen. Santos City
What drives us
Vision & Mission
Our Vision
“To be the leading full-service travel and tours operator in Mindanao.”
Our Mission
“Romano Travel and Tours, Inc. aims to be the leading quality travel service provider in Mindanao that espouses and practices its corporate values to cater to the travel needs of the public.”
What we stand for
Corporate Values
01
Honesty
Trustworthiness and integrity are important in words and character.
02
Mindfulness
Being aware of the present moment — ourselves, our surroundings, thoughts, and feelings.
03
Professionalism
Being competent with our customers, our team, and our colleagues.
04
Accountability
Taking responsibility for one's own and the team's actions.
05
Teamwork
Synergy is a great asset — teams are stronger than individual geniuses.
06
Willingness to Learn
Passionate enough to learn the industry and sharpen the skills needed to thrive.
07
Time Consciousness
Mindful of time rendered for work and time dedicated to our customers.
08
Competitive Spirit
Staying well-equipped and ready for the challenges of each day.
09
Customer Centricity
The customer is always at the heart of everything we do.